Terms and Conditions

Welcome to LucyDream Art. By accessing or using our website, you agree to comply with and be bound
by the following Terms and Conditions. Please review these terms carefully. If you do not agree to
these terms, you should not use this website.

Orders and Specifications

  1. All artworks are offered for availability and subject to LucyDream Art.
  2. LucyDream Art has a policy of continuous product development with Artists we work with and reserves the right to amend the specifications of any of the artworks without prior notice. Additionally, given the bespoke, the exact size of artworks may alter slightly from piece to piece and from the official artworks’ dimensions listed on the LucyDream Art website.
  3. LucyDream Art endeavors to display and describe as accurately as possible the printed colors of the artworks which appear on its website, but cannot undertake to give any assurance that the colors of artworks supplied will exactly match those displayed on the Buyer's monitor or home printing device.

    Price, Payment, and Currencies

    1. All prices are inclusive of any applicable sale taxes at the country of origin of the artworks. The Buyer shall be responsible for any other taxes (including but not limited to any custom duties) applicable in the territory to which the artworks are sent.
    2. Payment must be made by credit card or debit card at the time of placing an Order which is accepted. Payment in full will be taken at this time and the contract will be in force.
    3. LucyDream Art may offer multi-currency enabled transactions, which means the Buyer can select the currency of their choice when at check-out.
    4. The Buyer undertakes that all details provided to LucyDream Art for the purpose of the order and its delivery will be correct and that the chosen method of payment is the property of LucyDream Art that sufficient funds or credit facilities are available to cover the full cost of the artworks ordered. LucyDream Art reserves the right to obtain validation of the Buyer's credit card or debit card details before accepting the buyer's order.
    5. Any discounts or promotions are offered subject to availability and may be terminated or amended at any time by LucyDream Art.

    Delivery

    1. The place for delivery of the artworks will be as shown on the order and the normal method of delivery (unless specifically agreed otherwise) shall be regular postage or courier at the discretion of LucyDream Art.
    2. LucyDream Art will endeavor to process and ship the purchase order within 7 days of order confirmation. Any dates quoted for delivery of the artworks are indicative only.
    3. The Buyer must inspect the artworks on delivery and, in the case where artworks have been delivered by courier, sign the required proof of delivery document or collection acceptance document if required. A signature on that document will constitute conclusive evidence against the Buyer of receipt of the quantity of artworks indicated on that document free from any apparent defect or damage. If the artworks are alleged to be damaged or defective on delivery, a description of the alleged damage or defect must be given in writing at the time of delivery and signed by or on behalf of the Buyer.
    4. If the Buyer wrongfully fails to take delivery of the artworks, LucyDream Art shall be under no obligation to refund the price.

    Risk of Damage and Transfer of artworks

    1. Risk of damage to or loss of the artworks will pass to the Buyer on delivery at the agreed address.
    2. Notwithstanding delivery and the passing of risk in the artworks, property in the artworks will not pass from LucyDeam Art until LucyDream Art has received full payment of the price and all other sums which are due, owing, or payable by the buyer to LucyDream Art in respect of the contract.

    Returns, refunds, exchanges, and cancellations

    1. The buyer shall have the right to return a purchase within fourteen days of receipt for an exchange or refund at his/her preference if the item is defective or for any other reason provided they do the following: (i) Email adm@lucydreamart.com within fourteen days of receipt stating: (a) Your Invoice Number (b) Artwork title (c) Reason for return and (d) Request for exchange or refund; (ii) Return the artworks to LucyDream Art in the condition it arrived in, via the instructions that LucyDream Art sends following your email; (iii) All artworks must be returned in their original packaging (which the buyer should retain for the purpose) and must be in an unused condition.
    2. All framing supplied by LucyDream Art is custom made to a specific purchase item. Any purchased item with a custom frame provided by LucyDream Art shall not apply for any refund or exchange.
    3. LucyDream Art will not be held liable for any damage to any artworks caused any time after receipt of the order. LucyDream Art will not be able to accept any returns of artworks that have been damaged after receipt.
    4. LucyDream Art will process and refund/exchange all returns within 30 days of receiving returned artworks from the buyer in the post or via our chosen common carrier. For artworks shipped to a different country from the origin country for such artworks, LucyDream Art may offer only a partial refund subject to shipping (both outbound and return) and handling costs.
    5. Buyers may request to cancel an order within 24 hours of placing the order by emailing adm@lucydreamart.com. LucyDream Art will, at our discretion (pending shipping and whether the order has already been processed) either elect to refund the buyer immediately, or inform the buyer to follow the normal returns policy.

    User Content & Artist Submissions

    The interactive nature of postings on the website makes it impossible for us to assume responsibility for any of the materials posted by users. The ideas, suggestions, opinions, comments, and observations made by website users ("Opinions") and any content provided to us by website users are not endorsed by LucyDream Art, and we make no guarantee regarding the reliability, accuracy, or quality of any content that is posted on the website. You acknowledge that you will evaluate and bear any risks related to your use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. All user content posted to the website is the sole responsibility of the person who originally posted the content, and your sole recourse for any damage you may suffer because of this content shall be to such individuals.
    LucyDream Art requires all artists to agree to the art submission terms and conditions set forth in the submission process and these Terms and Conditions when submitting their art works for consideration ("Art Submissions"). While LucyDream Art makes every attempt to validate the legitimacy of all Art Submissions before showcasing and selling work on the site, the person uploading any such Art Submissions, is solely responsible for it, and your sole recourse for any damage you may suffer because of such Art Submissions being sold via the website or otherwise made available on the website.

    Copyright Infringement

    LucyDream Art requires our users who post content and artists who submit Art Submissions to respect and honor all copyright laws. In your use of and interactions with the website, you may not post, modify, distribute, or reproduce in any way any content, including any Art Submissions, that is copyrighted material belonging to others, without obtaining their prior written consent. LucyDream Art reserves the right to remove any content and/or Art Submissions if we believe it may infringe the copyright rights of others. LucyDream Art also holds the right to terminate the accounts of users who we believe to be infringing any copyright laws or these Terms of Service.
    If you believe that your work has been copied or posted on the website in a way that constitutes copyright infringement, you will need to send a written communication that includes substantially the following:
    1. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
    2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit LucyDream Art to locate the material. Providing URLs in the body of an email is the best way to help us locate content quickly.
    3. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    4. Your contact details.

    Termination

    LucyDream Art may, under certain circumstances and without prior notice, immediately terminate your account and access to the website and any other LucyDream Art services. Cause for such termination shall include, but not be limited to: (a) breaches or violations of these Terms and Conditions or any other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the website (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) engagement by you in fraudulent or illegal activities; and/or (h) nonpayment of any fees owed by you in connection with the website or any other LucyDream Art product or service. Termination of your account and access to the website includes: (a) removal of access to some or all pages within the website; (b) deletion of your password and all related information, files and materials, including content associated with or inside your account (or any part thereof); and (c) barring of further use of the website. Further, you agree that all terminations for cause shall be made in LucyDream Art's sole discretion and that LucyDream Art shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the website.

    Modifications to the Website

    LucyDream Art reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice. LucyDream Art shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the website.

    Warranty Disclaimer

    You agree that your use of the website shall be at your sole risk. To the fullest extent permitted by law, LucyDream Art, and any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of LucyDream Art, disclaim all warranties, express or implied, in connection with the website and your use thereof. LucyDream Art makes no warranties or representations about the accuracy or completeness of the websites content or the content of any sites linked to this site and assumes no liability or responsibility for any (I) errors, mistakes, or inaccuracies of content, (II) Personal injury or property damage, of any nature whatsoever, resulting from your access and use of the website, (III) Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, (IV) Any interruption or cessation of transmission to or from the website, (V) Any bugs, viruses, trojan horses, or the like which may be transmitted to our through our website by any third party, and /or (VI) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website. LucyDream Art does not warrant, endorse, guarantee, or assume responsibility for any hyperlinked website or other promotion, and LucyDream Art will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. No advice or information, whether oral or written, obtained by you from LucyDream Art or through or from the service or the website shall create any warranty not expressly stated in the terms and conditions. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

    Limitation of Liability

    1. In no event shall LucyDream Art, or any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of LucyDream Art, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) Personal injury or property damage, of any nature whatsoever, resulting from your access and use of the website, (III) Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, (IV) Any interruption or cessation of transmission to or from the website, (V) Any bugs, viruses, trojan horses, or the like which may be transmitted to our through our website by any third party, and /or (VI) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall fully apply permitted by law in the applicable jurisdiction.
    2. You specifically acknowledge that LucyDream Art shall not be liable for any content, any Submitted Art, Copyright violation by a user of the LucyDream Art website or for any defamatory, offensive, or illegal conduct of any third party, and that the risk of harm or damage from the foregoing rests entirely with you.
    3. The website is controlled and offered by LucyDream Art from its facilities in Indonesia. Rise Art makes no representations that the website is appropriate or available for use in other locations. Those who access or use the website from other jurisdictions do so at their own volition and are responsible for compliance with local law.

    Indemnity

    You agree to defend, indemnify and hold harmless LucyDream Art, and any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of LucyDream Art, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the website; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that any of your Content or Art caused damage to a third party. This defense and indemnification obligation will survive these Terms and Conditions and your use of the website.

    Ability to Accept Terms & Conditions

    You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. The website is not intended for children under 13. If you are under 13 years of age, then please do not use the website.

    Assignment

    These Terms and Conditions, and any rights and licenses granted hereunder, may not be assigned, transferred, delegated, and sublicensed by you, but may be assigned, transferred, delegated, and sublicensed by LucyDream Art without restriction.

    Copyright Notice

    The website is All Rights Reserved and no portion of the website may be copied, reproduced, transmitted, derived, or otherwise used for any purpose without the prior written permission of LucyDream Art.

    Trademarks

    All the LucyDream Art and website trademarks are owned by LucyDream Art and may not be used for any purpose without the prior written permission of LucyDream Art.

    General

    If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of this Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and LucyDream Art's failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. LucyDream Art reserves the right to amend these Terms and Conditions at any time in its sole discretion and without prior notice, which shall take effect upon posting to the website. It is your responsibility to review these Terms and Conditions for any changes. Your use of the website following any amendment of these Terms and Conditions will signify your assent to and acceptance of its revised terms. You agree that any cause of action arising out of or related to the website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

    Violations of These Terms & Conditions

    Please report any violations of the Terms and Conditions, including objectionable User Submissions, Content, or behavior, to adm@lucydreamart.com. Please state the reasons for your concern and provide a link to the content or, if appropriate, the behavior in question. LucyDream Art will investigate the matter, and will determine at its sole directive whether to remove the material or take actions against the user reported.